Privacy Policy of KARTA PURAKH DREAM LAND PRIVATE LIMITED
This Privacy Policy explains how KARTA PURAKH DREAM LAND PRIVATE LIMITED ("we", "us", "our") collects, uses, discloses, stores, and protects personal data when you visit or use our website flamstelkunprur.pro, contact us, or otherwise interact with our art-studio business. We are committed to handling personal data responsibly and in accordance with applicable privacy laws.
1. Introduction and Company Information
The data controller for the purposes of this Privacy Policy is KARTA PURAKH DREAM LAND PRIVATE LIMITED, a company operating as an art-studio.
- Legal name: KARTA PURAKH DREAM LAND PRIVATE LIMITED
- Registered address: A-27, PH-2 MAYAPURI, NEW DELHI, Delhi, India - 110064
- Email: [email protected]
- Phone: +91 22 9087 1234
- CIN: U70109DL2019PTC354285
- Website: flamstelkunprur.pro
This Privacy Policy applies to personal data collected through our website, online forms, email communications, phone calls, in-person interactions, service inquiries, bookings, purchases, customer support, and any other engagement related to our art-studio services.
2. Data Collection and Processing
We may collect and process the following categories of personal data, depending on your interaction with us:
- Identity data: name, surname, username, title, and similar identifiers.
- Contact data: email address, phone number, postal address, and communication preferences.
- Transaction data: details of services requested, bookings, invoices, payment status, and related records.
- Technical data: IP address, browser type, device information, operating system, referral source, and website usage data.
- Usage data: pages visited, time spent on the website, interaction patterns, and form submissions.
- Communication data: correspondence with us, feedback, complaints, and support requests.
- Marketing data: preferences for receiving promotional communications and responses to campaigns.
- Content data: information you submit in connection with art inquiries, custom orders, workshop registrations, or portfolio submissions.
We collect personal data directly from you, automatically through website technologies such as cookies and similar tools, and from third parties where permitted by law.
3. Purpose of Data Processing
We process personal data for the following purposes:
- to respond to inquiries and provide information about our art-studio services;
- to manage bookings, orders, workshops, consultations, and customer relationships;
- to process payments, issue invoices, and maintain accounting records;
- to communicate with you regarding services, updates, and administrative matters;
- to personalize and improve our website, services, and customer experience;
- to analyze website performance and usage trends;
- to send marketing communications where permitted and, where required, with your consent;
- to detect, prevent, and investigate fraud, misuse, or security incidents;
- to comply with legal obligations, regulatory requirements, and lawful requests;
- to establish, exercise, or defend legal claims.
4. Legal Basis for Processing
Where applicable privacy laws require a legal basis for processing, we rely on one or more of the following:
- Consent: where you have given clear permission for specific processing activities, such as receiving marketing emails or certain cookie uses.
- Contract: where processing is necessary to enter into or perform a contract with you, or to take steps at your request before entering into a contract.
- Legal obligation: where processing is required to comply with applicable laws, tax rules, accounting obligations, or lawful requests.
- Legitimate interests: where processing is necessary for our legitimate business interests, such as improving services, securing systems, managing customer relationships, and preventing fraud, provided those interests are not overridden by your rights and freedoms.
- Vital interests: in rare cases where processing is necessary to protect someone’s life or physical safety.
5. Data Sharing and Third Parties
We may share personal data with the following categories of recipients, only to the extent necessary for the purposes described in this Privacy Policy:
- Service providers: hosting providers, email service providers, analytics providers, payment processors, customer support tools, and IT/security vendors.
- Professional advisers: accountants, auditors, lawyers, consultants, and other professional advisers.
- Business partners: collaborators, event organizers, delivery partners, or contractors involved in fulfilling art-related services or projects.
- Authorities: courts, regulators, law enforcement agencies, or other public bodies where disclosure is required or permitted by law.
- Corporate transactions: in connection with a merger, acquisition, restructuring, sale of assets, or similar transaction, subject to appropriate safeguards.
We do not sell personal data in the ordinary sense. If any sharing arrangement is considered a sale, sharing, or targeted advertising activity under applicable law, we will handle it in accordance with those laws and any required notice or opt-out rights.
6. Data Transfer to Third Countries
Personal data may be transferred to, stored in, or accessed from countries outside your country of residence, including jurisdictions that may not provide the same level of data protection. Where such transfers occur, we will take appropriate measures to protect the data, which may include:
- using contractual safeguards;
- relying on adequacy decisions where available;
- implementing technical and organizational security measures;
- limiting access to authorized personnel and service providers only.
By using our services or providing personal data to us, you acknowledge that such international transfers may occur where necessary for the operation of our business and the provision of services.
7. Storage Duration
We retain personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law. Retention periods may vary depending on the type of data and the context in which it was collected.
- Customer and transaction records: retained for the period required for business administration, tax, accounting, and legal compliance.
- Communication records: retained for as long as necessary to handle your inquiry, maintain service history, or resolve disputes.
- Marketing data: retained until you withdraw consent or opt out, or until it is no longer needed.
- Technical and analytics data: retained for a limited period consistent with operational and security needs.
When personal data is no longer needed, we will delete, anonymize, or securely archive it in accordance with our retention practices and applicable law.
8. User Rights
Subject to applicable law, you may have the following rights regarding your personal data:
- Access: to request confirmation of whether we process your personal data and obtain a copy of it.
- Rectification: to request correction of inaccurate or incomplete personal data.
- Erasure: to request deletion of your personal data in certain circumstances.
- Restriction: to request limitation of processing in certain circumstances.
- Data portability: to request a copy of certain data in a structured, commonly used, machine-readable format, where applicable.
- Objection: to object to processing based on legitimate interests or to direct marketing where applicable.
To exercise any of these rights, please contact us using the details provided in this Privacy Policy. We may need to verify your identity before responding to your request. We will respond within the timeframe required by applicable law.
9. Withdrawal of Consent
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
You may withdraw consent by contacting us at [email protected] or by using any unsubscribe or preference-management option provided in our communications, where available. If you withdraw consent, we may still process your personal data where another lawful basis applies.
10. Right to Complain
If you believe that our processing of your personal data violates applicable privacy laws, you may have the right to lodge a complaint with the relevant supervisory authority or data protection regulator in your jurisdiction.
We encourage you to contact us first so that we can address your concerns directly and attempt to resolve the issue promptly and fairly.
11. Data Security
We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, accidental loss, destruction, alteration, disclosure, or misuse. These measures may include:
- access controls and role-based permissions;
- secure hosting and network protections;
- encryption or pseudonymization where appropriate;
- regular monitoring and security reviews;
- staff confidentiality obligations and training;
- backup and recovery procedures;
- incident response and breach management processes.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.
12. Contact Information
If you have questions, requests, or concerns about this Privacy Policy or our data practices, you may contact KARTA PURAKH DREAM LAND PRIVATE LIMITED at:
- Address: A-27, PH-2 MAYAPURI, NEW DELHI, Delhi, India - 110064
- Email: [email protected]
- Phone: +91 22 9087 1234
13. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any revised version will be posted on our website with an updated effective date where appropriate.
We encourage you to review this Privacy Policy periodically to stay informed about how KARTA PURAKH DREAM LAND PRIVATE LIMITED protects your personal data. Your continued use of our website or services after any changes become effective constitutes your acknowledgment of the updated Privacy Policy, to the extent permitted by law.